(508) 420-9011 • insure@mcsheainsurance.com • 1645 Falmouth Rd, Bldg D Centerville, Massachusetts 02632
Claims Management
For urgent matters or to speak with an agent immediately about a claim, call 508-420-9011 or email insure@mcsheainsurance.com
Claims Management with McShea Insurance
At McShea Insurance, we understand that filing a claim can be stressful and overwhelming. That’s why we are here to guide you through every step of the process, making it as simple and seamless as possible. Our goal is to get your life back to normal as quickly as we can, with minimal disruption to your business or personal life.
Step-by-Step Guide to Filing a Claim
If you experience a loss or damage, the first thing to do is ensure the safety of everyone involved. After that, it's important to take steps to prevent further damage. For example, if your floors are wet, dry them as best as you can and run a fan over the affected area. Reach out to a restoration company as soon as possible to help mitigate further damage, then contact your agent to begin the claims process.
Here’s how we’ll guide you through the rest:
Report the Claim: Contact McShea Insurance immediately by phone, email, or through your online portal (if applicable). Make sure to provide all relevant information, such as your policy details and a description of the incident.
Assess the Damage: After we receive your claim, your carriers’ claims team will work with you to evaluate the extent of the damage. In some cases, we may arrange for an adjuster to inspect the property or business to determine the full scope of the loss.
Work with Your Insurance Provider: We’ll coordinate with your insurance carrier to make sure all paperwork is completed correctly and that your claim progresses without any delays.
Claim Resolution: Once the assessment is done, the carriers’ claims team will provide a resolution for any covered claim, whether that’s a payment for repairs, replacement of damaged property, or another form of compensation. Our team will be there for you throughout the entire process, ensuring a smooth and timely resolution.
At McShea Insurance, we’re here to support you through the claims process and work diligently to get you back on track as quickly as possible.
What You Need To File a Claim
To make the claims process smoother, please have the following information ready when you contact us:
- Your policy number and contact information
- A detailed description of the loss or damage
- Any police or fire reports, if applicable
- Photos or videos of the damage (if possible)
- Any repair or replacement estimates
- Information about any involved parties (for auto claims or liability claims)
Why Choose McShea Insurance for Claims Management?
- Personalized Assistance: Our agents will be with you every step of the way, ensuring you feel supported throughout the process. We don’t operate like call centers; you’ll speak to a real person who understands your needs.
- Local Expertise: We know the challenges specific to the Massachusetts area and are familiar with the claims processes of local carriers. You can trust us to provide expert guidance tailored to your situation.
- Efficiency: We pride ourselves on providing timely and efficient claims management. We work directly with your insurer to help resolve your claim as quickly as possible.
What’s Not Covered in Claims
While we strive to ensure every claim is handled efficiently, there are some exclusions to be aware of. For instance, many insurance policies do not cover certain types of damage, like flooding or earthquakes, unless you’ve purchased additional coverage. Our team will review your policy to help you understand what is and isn’t covered.
Contact McShea Insurance for Claims Assistance
If you need to file a claim, don’t hesitate to reach out. Our team is here to help you navigate the process, answer your questions, and ensure you’re receiving the coverage you’re entitled to. We work with your insurer to make sure everything is taken care of quickly and efficiently, so you can get back to what matters most.
Contact us today to get started with your claim or learn more about how we can support you through the process.